FAQs

What is my order status?

As soon as your order is placed, you will receive a confirmation email. This is our way of letting you know that we got your order! Please allow approximately 1-3 business days for a follow up email containing your tracking number.  These tracking numbers are generated as soon as your package is ready to ship. If you do not receive an emails with your tracking number, feel free to contact customerservice@eventnetwork.com

I do not see my item(S) in stock. Does that mean the item is not available? 

Generally, if an item is not currently available on our website, it is not available to purchase online or in the store. Please check back with us frequently. We add new products and update our stock levels on a regular basis.

Can I sell my merchandise in your store?

All product submission questions and requests should be sent to customerservice@eventnetwork.com. Any physical samples sent to the attention of our buying team will not be returned.

Do you offer gift cards?

No, the Obama Fountain Online Shop does not offer gift certificates at this time.

Can I expedite my order?

While we offer only ground services online, on a case by case basis we may be able to expedite your order. If you have any questions about whether your item is available to ship using express services, please contact customerservice@eventnetwork.com for more information.

Do you ship Internationally? 

Yes, we do offer international shipping at this time. Please see below for further details. 

Canada and Hawaii Shipping charges are based upon final weight. Please allow 10–14 business days for delivery.

Asia, Europe, Mexico, South America, and other shipping charges are based upon final weight. Please allow 10–14 business days for delivery.

Brazil, Australia and New Zealand Shipping charges are based upon final weight. Please allow 10–14 business days for delivery. 

Where can I get more information on the Obama Foundation? 

If you have further questions regarding the Obama Foundation please click here for the Obama Foundation Website.